Legal

Privacy Policy

This page outlines the basic way Balkan Dress Store collects, uses, and protects customer information.

Information We Collect

We may collect details you submit during checkout or contact requests, such as your name, email, phone number, shipping address, and order notes.

How We Use Information

We use this information to process orders, respond to questions, provide support, and improve the shopping experience on the site.

Cookies and analytics

The site uses necessary cookies for core functionality, and optional analytics and marketing tools only after user consent through the cookie banner. If you enable these optional tools, data about visited pages and basic interactions may be processed through services such as Vercel Analytics, Google Analytics 4, and Meta Pixel to the extent they are enabled in production.

Sharing and Storage

We only share customer information when necessary to fulfill orders, provide delivery, process payments, or comply with legal obligations.

Your Rights

You may contact us to request access, correction, or deletion of personal information you have shared with us, subject to legal or operational requirements.

Contact

For any privacy-related request, please contact Balkan Dress Store through the contact page or our official Facebook page.